ADDER AdderLink X-DVIPRO Manuel - Sayfa 12
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Further information
Troubleshooting
If you experience problems when installing or using the X-DVIPRO/X-DVIPRO-
MS2 modules, please check through this section for a possible solution. If your
problem is not listed here and you cannot resolve the issue, then please refer to
the 'Getting assistance' section.
No video image is displayed on the remote monitor
• Check the yellow indicators on the local and remote modules while no keys
are pressed on the keyboard and no mouse movements are being made -
both indicators should be continually on when a valid video signal is present.
LOCAL: If the yellow indicator is giving a regular flash (twice per second),
then the video feed to the local module is not valid. Try connecting a DVI
monitor (preferably using the same DVI link cable as used with the local
module) directly to the computer and check for a correct image.
REMOTE: If the yellow indicator is giving a regular flash (twice per second),
then the video feed via the link cable is not valid. If the link cable is long, try
using a short link cable temporarily to check for basic operation.
If the yellow indicators are off, then the link cable is not properly connected.
Getting assistance
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
• Adder Technology website – www.adder.com
Check the Support section of our website for the latest solutions and driver
files.
• Email – [email protected]
• Fax
in the UK:
01954 780081
+1 888 275 1117
in the US:
• Phone
in the UK:
01954 780044
+1 888 275 3337
in the US:
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