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UK Privacy Policy

Who Are We?

www.livelyhome.co.uk, www.livelyhome.uk, app.livelyhome.co.uk, app.livelyhome.uk are websites (referred to as the "Site") of Greatcall UK

Limited. When we use the terms "We" "us", "our" or "GreatCall" we refer to GreatCall UK Limited. More details about us can be found at www.

livelyhome.co.uk.

What is this document?

We process certain information about you when you use:

our Site

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our devices (referred to as "Devices")

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our mobile applications and cloud-based dashboards (referred to as "Apps").

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We also process certain information about you when your Device transmits data to the Apps you or your Carers use. Some of that

information may enable you to be identifiable (referred to as "Personal Information"). This Privacy Policy explains how we process that

Personal Information in connection with your use of our Site, Devices and Apps (referred to as "Services").

Who must read this document?

Please ensure that you have understood and agree with our intended use of your Personal Information.

IMPORTANT NOTICE TO CARERS, FAMILY MEMBERS AND OTHERS WHO MAY USE OUR SERVICES IN CONNECTION WITH CARING FOR

ANOTHER PERSON (referred to as "Carers"):

Please make sure that the person whose Personal Information will be submitted to us (the "User") understands and agrees to this

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By submitting Personal Information of an end user to us, you are representing to us that you have their permission to do so in

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accordance with this Privacy Policy.

What Personal Information do we collect from you?

1. Personal Information collected in respect of our Services:

Lively Home

This section applies to our Lively Home Devices, including the Lively Safety Watch, Hub and Activity Sensors.Your Personal Information is

collected through the Devices to track your steps, detect movement and provide alerts to Carers. This can include:

Fitness tracking, medication reminders movement information and proximity of Safety Watch to Hub:

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This may include tracking your step count, your proximity to the Hub and your interactions with Activity Sensors, for example

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whether your Activity Sensors on your Pillbox have registered activity during medication reminder timeframes immediately and

over time. This uses sensors in the Safety Watch and Activity Sensors.

This Personal Information is sent from your Lively Safety Watch to the Hub and then to our servers.