DDK L SHAPED Kullanıcı Kılavuzu - Sayfa 14

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Customer Service

30 DAY Return Policy

If you're not completely satisﬁed with your purchase, simply

return the merchandise via our oﬃcial customer support.

Unused merchandise can be refunded or exchanged within 30

days from the original purchase date.

1-Year Warranty

We guarantee your product is free from defects in product material

and workmanship for one (1) year starting from the date of purchase

during normal use of household conditions. If your appliance fails to

operate properly within our warranty period, we will arrange a new

one. Replacement is free and all shipping costs are covered.

Quick Response within 24 Hours

If you are still unable to resolve the issue you are experiencing,

please contact us immediately via our support email. It doesn't

matter if the product has been installed or not, our customer

support team will respond within 24 hours and assist you quickly

and eﬃciently. The most eﬃcient way to conﬁrm your problem

to us is to attach a video, which illustrates your product issues.