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TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 1

GREE ELECTRIC APPLIANCES, INC.

www.greecomfort.com

LIMITED WARRANTY

GREE distributor (hereinafter "Company") warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as

follows.All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from

date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company's option,

to replace the failed defective part at no charge for the part.This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.

• Seven (7) years on compressor and Five (5) years on all parts to the original registered end user.

• One (1) year warranty on remote controller unit.

• Proper installation – Limited warranty applies only to systems that are installed by a state certified or licensed HVAC contractor, under applicable local and

state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.

• Warranty applies only to products remaining in their original installation location.

• Defective parts must be returned to the distributor through a registered servicing dealer for credit.

LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.THE EXPRESS WARRANTIES MADE IN THIS

WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON,WHATSOEVER.

THIS WARRANTY DOES NOT COVER:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts,

or new units.

2. Normal maintenance as outlined in the installation and servicing instructions or Owner's Manual, including filter cleaning and/or replacement and lubrication.

3. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.

4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.

5. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the Company.

6. Parts not supplied or designated by Company, or damages resulting from their use.

7. Products installed outside USA and Canada.

8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.

9. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of

incidental or consequential damages, so the above limitation may not apply to you.

For additional warranty exclusions, visit www.Gree omfort.com .

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

For warranty service or repair, contact your installing contractor.You may find the installer's name on the equipment or in your Owner's packet.

Complete product registration below and send back by e mail at [email protected]

PRODUCT INFORMATION

Model No.

Serial No.

Owner Name

Address of Installation

Installing Contractor

Address

Phone No. / E-mail

WSO021513-DLSWARR-HP-Rev 3-8-13

Date of Installation

Cat No: DFS-NEO-HP-2OM

66129914048

HIGH-WALL DUCTLESS

AIR CONDITIONING

& HEATING SYSTEM

OWNER'S MANUAL

Models:

NEO09HP115V1A

NEO12HP115V1A

NEO09HP230V1A

NEO12HP230V1A

NEO18HP230V1A

NEO24HP230V1A

NEO30HP230V1A

NEO36HP230V1A