ENGLISH
What to do if...
If there is a fault, first try to find a solution
to the problem yourself. If you cannot find a
solution to the problem yourself, contact an
authorized service center.
PROBLEM
Appliance not stable.
Appliance is not in horizontal
position.
Performance in terms of oil capture
are not satisfying.
Appliance does not work.
The light does not work.
Noise of hood is higher than
customer expectation.
Button A light flashing once per
second.
Button A lights flashing twice per
second.
Before contacting the Authorized Service Centre:
Switch the appliance on again to see if the problem has disappeared. If not, switch it off
again and repeat the operation after an hour.
If your appliance still does not work properly after carrying out the checks listed in the trou-
bleshooting guide and switching the appliance on again, contact the Authorized Service
Centre, clearly explaining the problem and specifying:
• the type of fault;
• the model;
• the type and serial number of the appliance (given on the rating plate).
POSSIBLE CAUSE
The appliance is not correctly installed.
The appliance is not correctly installed.
Oil and grease on metal filters or
charcoal filters.
The appliance is not correctly con-
nected.
The LED is broken.
Air outlet diameter in the wall is too
small, causing a pressure drop and an
increase in motor speed.
Product is installed in recirculation
mode.
More than one bend in the ventilation
duct.
Grease filter alarm.
Charcoal filter alarm.
If you operated the appliance wrongly,
or the installation was not carried out
according to the Assembly instructions, the
visit from the Authorized Service Centre
technician may not take place free of
charge, even during the warranty period.
SOLUTION
Follow the Installation instruction enclosed to the ap-
pliance.
Follow the Installation instruction enclosed to the ap-
pliance.
Follow the cleaning frequency of filters as described in
the user manual.
Verify that the main cable is connected to the motor
group or the plug is connected to the socket.
For replacement, contact the Authorized Service Centre.
Follow the Installation instruction enclosed to the ap-
pliance.
Product in recirculation mode(and using a charcoal filter)
will generate an higher noise than a product in extration
mode.
If the exhaust system in the building has multiple bend
in or a long distance, this can increase the noise of the
product.
Please clean grease filter and reset alarm. Refer to care
and cleaning guide for maintenance and control panel
guide to reset the filter alarm.
Charcoal filter alarm. Please clean charcoal filter and
reset alarm. Refer to care and cleaning guide
for maintenance and control panel guide to reset the
filter alarm.
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