A
P
S
P
T
RE THE
APER
IZE AND
APER
?
SAME FOR EACH TRAY
•
Print a menu settings page and compare the settings for
each tray.
•
If necessary, adjust the settings from the Paper Size/Type
menu.
Note: The multipurpose feeder does not automatically sense
the paper size. You must set the size from the Paper Size/Type
menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
M
C
O
AKE SURE
OLLATE IS SET TO
N
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the
setting in the Finishing menu.
R
EDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the
number and size of fonts, the number and complexity of
images, and the number of pages in the job.
M
AKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1
From the control panel, press
.
2
Press
until
Settings appears, and then press
3
Press
until
Setup Menu appears, and then press
4
Press
until
Timeouts appears, and then press
5
Press
until
Print Timeout appears, and then
press
.
6
Press
until the desired value appears, and then press
Solving option problems
YPE SETTINGS THE
Option does not operate correctly or
quits after it is installed
These are possible solutions. Try one or more of the following:
R
ESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn
the printer on.
C
HECK TO SEE IF THE OPTION IS CONNECTED TO THE
PRINTER
1
Turn the printer off.
2
Unplug the printer.
3
Check the connection between the option and the printer.
M
AKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is
listed in the Installed Options list. If the option is not listed,
reinstall it.
M
AKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9
users should make sure the printer is set up in the Chooser.
Drawers
M
AKE SURE THE PAPER IS LOADED CORRECTLY
1
Open the paper tray.
.
2
Check for paper jams or misfeeds.
3
Make sure paper guides are aligned against the edges of
.
the paper.
4
Make sure the paper tray closes properly.
.
5
Close the door.
.
3
R
ESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Finisher
If the finisher does not operate correctly, these are possible
solutions. Try one or more of the following:
M
AKE SURE THE CONNECTION BETWEEN THE FINISHER
AND THE PRINTER IS SECURE
If the finisher is listed on the menu settings page, but paper
jams when it exits the printer and enters the finisher, it may not
be properly installed. Reinstall the finisher. For more
information, see the hardware setup documentation that
shipped with the finisher.
M
AKE SURE YOU ARE USING A PAPER SIZE THAT IS
COMPATIBLE WITH THE FINISHER EXIT BINS
For more information about supported paper sizes, click View
User's Guide and Documentation on the Software and
Documentation CD.
Flash memory card
Make sure the flash memory card is securely connected to the
printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system
board.
Internal print server
If the internal print server does not operate correctly, these are
possible solutions. Try one or more of the following:
C
HECK THE PRINT SERVER CONNECTIONS
•
Make sure the internal print server is securely attached to
the printer system board.
•
Make sure you are using the correct (optional) cable and
that it is securely connected.
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