Reference Guide for the Avaya 1600 Series IP Phones – VoIP Stand Alone PBX
(Including the 1603, 1608, and the 1616 Model IP Phones)
Overview of an Avaya Phone - Model Depicted is a 1616:
Soft keys - Available Features/
options appear in the last line of the
display. To use, press the
corresponding soft key button.
Navigation Pad – Arrows
& OK Button: Provides 4-
way navigation and center
Ok (select) button.
Message – Access
voicemail messages
Menu (Avaya Menu) –
A
Adusts and customized
phone settings including
ringer and display.
Contacts – Stores up
100 names and
numbers
Call Log – Logs up
to 100 entries of
Missed, Placed, and
Received calls
Redial
Icon
Number of calls missed. Where "#" represents the number of calls missed
#X
Call forward, Send All Calls (SAC), or EC500 is active. (Optional Feature, must be administered )
Incoming call, line is ringing
Call is active, line in use
Call is on hold
Call is on soft hold (when using Conference or Transfer feature)
Conference is active
Conference is on hold
Use the Navigation Pad to Scroll to the left for other options
Use the Navigation Pad to Scroll to the right for other options
Use the Navigation Pad to Scroll up or down for other options
Display - Provides information
including date & time, extension
#, and available call information
Mute –
On/Off
Speaker – On/Off
Speakerphone
Description
Page 1 of 4
Message Waiting
Indicator – indicates a
new voicemail message
or an incoming call
Call/Line Appearance
or Feature Buttons
with red (idle) / green
(active) lights
Phone/Exit – Exits
menu, returns display
normal.
Hold – use to place
a call on hold
Conference – use to
create a conference
call of up to 6 parties
(including yourself)
Transfer
Drop – disconnects
Dial Pad
call or last call added
Headset
to conference call
Volume – Controls Handset,
Speakerphone, Headset, and
Ringer volume independently
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