Avaya IP Office 1616 Hızlı Referans Kılavuzu - Sayfa 2
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Making calls
If you are not already on a call, just dial the number. Use the first available appearance button for the call.
Alternatively, press a specific appearance button in order to make a call using that button.
Setting a callback
If the call is to an internal user and they do not answer, press the >> double-arrow soft key to access additional options.
For example, to set a callback, press the AutCB soft key. When the user ends their current or next call, the system will
call you and, when you answer, automatically make another call attempt to the user.
Calling a person from the contacts list
You can call directory contact. You can also use the directory in any function where Dir is displayed.
1. Press the
CONTACTS key. The console displays the directory menu.
2. Use the
left and right
Personal and All.
3. Use the
up and down
matching entries. To return to the full list, press Clear.
4.Press Call.
Redialing a previous number
1. Press Redial. Use the
2. Press Call or OK to call the number displayed in the call record.
Answering calls
A slow flashing appearance button indicates an alerting call. This may also be accompanied by ringing and a
flashing message lamp. If you are currently not on a call:
To make the ringing quiet, press the >> double-arrow soft key and then press the Ignore soft key. The call
will still continue alerting visually.
To redirect the call to voicemail, press the >> double-arrow soft key and then press the To VM soft key.
To answer the call using the handset, lift the handset.
To answer the call without using the handset, press the
To answer the call using a headset, press the
After you have answered the call, you can switch between different talk modes:
To switch to the handset, lift the handset.
To switch to the handsfree mode, press the
To switch to the headset mode, press the
To put a call on hold, press the call appearance key or any other appearance key.
Answering a new call
If you are already on a call, answering a new call automatically places the existing call on hold.
To answer a new call, press the appearance button. The existing call is placed on hold.
Alternatively, use the up and down arrow keys, to scroll the display and highlight the waiting call then
press the double-arrow (>>) soft key and do one of the following: Answer, To VM, Ignore or Drop.
Diverting a call to voicemail
You can transfer a call directly to your voicemail mailbox.
1. Use the
up and down
2. Press the >> double-arrow soft key.
3. Press To VM. The call is redirected to your mailbox.
Silence a ringing call
You can silence the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring.
1. Use the
up and down
2. Press the >> double-arrow soft key.
3. Press Ignore.
arrow keys to select the type of directory entries you want; External, Users, Groups,
arrow keys to scroll through the list or to dial the name you want to find to display
up and down
arrow keys to scroll through the 10 most recent outgoing calls.
HEADSET key.
SPEAKER key and then replace the handset.
HEADSET key and then replace the handset.
arrow keys to highlight the call if it is not highlighted.
arrow keys to highlight the call if it is not highlighted.
SPEAKER key.