Avaya Merlin Legend Yapılandırma Notu - Sayfa 10

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Important notes regarding

this integration

AVAYA Merlin Legend

8.0 CONSIDERATIONS/ALTERNATIVES

8.1 The Legend does not provide consistent disconnect signaling. As a

result, it might be necessary for the MAS to rely upon silence detection to

disconnect when callers hang up. Silence detection might take up to 30

seconds to disconnect. Caller prompting and subscriber training are

recommended to encourage callers and subscribers to exit the MAS

completely when finished.

8.2 The Legend must be programmed as a hybrid/PBX for integration.

Integration is not currently supported for Legend systems configured as

key systems.

8.3 With release 1 software, stations on the Legend cannot all-calls

forward to the pilot number of a calling group (hunt group). The do-

not-disturb feature on the Merlin Legend is suggested as an alternative.

This feature when activated at a station will suppress the ringing of

incoming external calls. External calls will then follow any call coverage

programmed for that station. Internal callers will receive busy tone when

dialing a station in do-not-disturb and will not follow call coverage

programming. Release 2 software will allow all-calls forwarding to the

voice-processing module.

The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1