Troubleshooting
Error messages when configuring Wi-Fi Direct from the control panel menu (continued)
Error Message
(For HL-5470DW(T)
and HL-6180DW(T))
Cannot Connect
A device is
already connected.
(For MFC-8710DW and
MFC-8910DW)
A device is
already connected.
Press OK
(For MFC-8950DW(T))
A device is
already connected.
Press OK.
I cannot complete the Wi-Fi Direct network setup configuration.
Question
Are your security settings
(SSID/password) correct?
Is your Brother machine
placed too far from your
mobile device?
Are there any obstructions
(walls or furniture, for
example) between your
machine and the mobile
device?
Is there a wireless computer,
Bluetooth supported device,
microwave oven or digital
cordless phone near the
Brother machine or the mobile
device?
Cause
Another mobile device is already connected
to the Wi-Fi Direct network when the
Brother machine is the G/O (Group Owner).
Solution
Reconfirm the SSID and password.
If you are using your machine as a G/O (Group Owner) in manual configuration,
the SSID and password are displayed on the machine's control panel during the
configuration procedure.
If you are using your mobile device as a G/O (Group Owner) in manual
configuration, the SSID and password are displayed on the mobile device's
screen during the configuration procedure.
For information on what the SSID name is, see SSID uu page 26.
Move your Brother machine within about 3.3 feet (1 meter) from the mobile device
when you configure the Wi-Fi Direct network settings.
Move your Brother machine to an obstruction-free area.
Move other devices away from the Brother machine or the mobile device.
Action
After the current connection between your
Brother machine and another mobile device
has shut down, try and configure the Wi-Fi
Direct settings again. You can confirm the
connection status by printing the Network
Configuration Report uu Network User's
Guide: Printing the Network Configuration
Report.
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