One-Year Warranty - For Mexico (cont.)
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner's manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
Whirlpool will not
1.
start/stop.
1010564-5-J
Probable Causes
A. No power to pump.
B. Remove the access panel and
press the air switch, if you do not
hear a "click," the air switch
tubing is loose or disconnected.
C. Air switch tubing is pinched or
kinked.
D. Push button assembly is damaged. D. Replace the push button
E. Pump has power and a "click" is
heard when the air switch is
pressed. Pump is defective.
Recommended Action
A. Verify pump is plugged in and
the GFCI/ELCB is not tripped.
Verify the outlet has power using
a multi-meter or by connecting a
110V item that you know is
working (lamp, radio, etc.) into
the outlet. Repair as needed.
B. Check if the air switch tubing is
connected at both the
receiver/pump end and the air
switch. Reconnect if needed.
C. Adjust tubing to clear the
pinched/kinked area. If the
pinch/kink cannot be fixed, or
no noticeable pinch/kink is
apparent, puncture the tubing
with a tack and try the system
again.
assembly.
E. Replace the pump.
6
Kohler Co.
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