Avocent Cyclades ACS 32 Broşür - Sayfa 2

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HIGHLIGHTS

• PSCU Financial Services needed a solution that would offer secure, remote

access to their systems, enable compliance with audit requirements, and

increase network availability to ensure delivery of services to their member

organizations.

• The Avocent DSR® KVM switches deliver remote server management and

BIOS-level control of all connected servers and serial-based devices. DSView

3 management software provides comprehensive system management and

activity logging to ease compliance with audit requirements and ensure

optimal uptime. The Cyclades ACS advanced console server offers complete

and centralized secure console management.

• Through the solution, the company has improved remote management

capabilities with better organization and enhanced security. Staging of

equipment is managed remotely, automated inventory of rack and server

locations allows for faster troubleshooting and analysis of system availability,

and logging features within DSView 3 software provide an audit trail of all

access and events.

CUSTOMER

PSCU Financial Services

PSCU Financial Services is a

cooperative owned by more than 500

credit unions. Founded in 1977, the

organization provides its members

with a variety of technical and ﬁ nancial

services, including processing for

more than eleven million credit and

debit cardholder accounts, online bill

payment, lending, collections, fraud

management and strategic consultation.

Headquartered in St. Petersburg, FL, the

company employs over 1,100 people to

support its operations.

THE CHALLENGE

Complying with heightened security

requirements and streamlining

response time

Prior to installing Avocent equipment,

administrators and engineers at PSCU

Financial Services relied on analog KVM

to gain access to their systems. In addition

to taking up a lot of space in the server

racks, the analog solution allowed for just

one monitor and keyboard per switch,

prohibiting multiple users from gaining

simultaneous access to equipment. As a

result, engineers were forced to wait for

console availability and were unable to

rapidly restore system health when

issues arose.

Also limiting their ability to quickly

respond was the lack of remote access

capability. Any network equipment

failure required the IT staff to physically

travel to the data center, and manually

identify the location of the downed

system to begin troubleshooting. As the

number of systems in their data centers

grew, and as system management needs

increased, PSCU Financial Services

required improved and remote access to

their systems.

In the fall of 2003, they chose a digital

KVM over IP switching system from

Avocent to give administrators remote

access to their systems as well as

enhanced management capabilities.

Allocation of IT resources improved,

response time was shortened and

network availability increased.

Although server management and

uptime improved, data center sprawl and

heightened requirements for security

and logging encouraged the company to

reassess their infrastructure and embark

on a recent network upgrade.

"One of the key challenges we face

internally is to ensure the network is

up and running as well as providing

an acceptable response time to

resolve issues," said Bob Perini, data

center manager for PSCU Financial

Services. "In addition to managing

rapid expansion, we have additional

requirements for security. We wanted

to upgrade to the newest and best

network solutions to increase our

capabilities and extend the lifespan of

our technology investments."

THE SOLUTION

Avocent KVM over IP switching

systems, Cyclades ACS advanced

console servers

PSCU Financial Services complemented

their initial deployment of Avocent

KVM switches with a combination of

DSR2020 and DSR4030 digital switches,

and Cyclades console servers. While

the initial installation in 2003 helped

clean up their data center and deliver

remote access, the newest round of

equipment has delivered a much faster

data rate, better scrolling and more

comprehensive views into their systems.

Along with upgrading their KVM

switches, they upgraded to DSView

3 software, gaining control of their

network from a single integrated

interface. When used in conjunction

with any DS Series KVM switch,

MergePoint® service processor

managers or Cyclades console

servers, DSView 3 software allows IT

administrators to remotely access,

monitor and control target devices on

multiple platforms no matter

their location.

"While we gain a lot of advantages

through the DSView 3 software, the

Cyclades console servers will deliver

even greater functionality," said Anthony

Reggi, senior systems engineer for

PSCU Financial Services. "Our network

team has praised the Web interface and

additional security features. Bringing

Cyclades into the Avocent family has

paired the best KVM product with the best

serial product, delivering a fuller package

to meet our administration needs."

Avocent DSR KVM over IP switches provide analog and

digital switching solutions for multiplatform, multilocation

and multidevice access and control.