COZY 12 QUATTRO-TW Kurulum ve Kullanım Kılavuzu için Talimatlar - Sayfa 10

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3.7. Troubleshooting

There is no draught in the flue. Smoke comes into the sauna.

There are leaks in the flue connection. Seal the connection ( 2.4.).

The brick flue is cold.

There is low pressure caused by an extractor fan or another device in the room. Make sure

there is

enough air to compensate.

Several fireplaces are used at the same time. Make sure there is enough air to compensate.

The ash box is full.

The smoke canals of the stove are blocked.

The flue connection pipe is too deep in the chimney.

The sauna does not heat up.

The sauna is too big in relation to the stove's heating capacity (see table 1).

There is lots of non-insulated wall surface in the sauna.

The burning material is moist or its quality is otherwise low ( 3.3.).

The flue does not have a needed draught.

The smoke canals of the stove are blocked.

The stove stones do not heat up.

The sauna is too small in relation to the stove's heating capacity ( see table 1).

The flue does not have a good draught.

The burning material is moist or its quality is otherwise low ( 3.3.).

The smoke canals of the stove are blocked. Check the stone placement. Remove the

damadged pieces of stones and stones that are less than 7,5 cm in diameter from the stone

space. Replace the disintegrated stones with large and undamaged ones.

The stove emits smell. See section 3.2.

The hot stove may emphasize odours mixed in the air that are not, however, caused by the

sauna or the stove. Examples: paint, glue, oil, seasoning.

Wooden surfaces of the sauna room blacken

It is perfectly normal for the wooden surfaces of the sauna room to blacken in time. The

blackening may be accelerated by sunlight, heat from the stove, protective agents on the

walls (protective agents have a poor heat resistance level), fine particles disintegrating from

the sauna stones which rise with the air flow and smoke that enters the sauna, for example,

when adding firewood.

Product warranty

The sauna stoves have a manufacturer's warranty of 24 months after the date of purchase, proven

by a purchase slip.

The warranty covers defects due to manufacturing errors.

The warranty does not cover the following effects caused by the joint effect of temperature and

steaming water:

• Metal deformations;

• Effects on surface covering;

• Effects on door glass.

Reclamations due to defects must be sent via e-mail to the address of [email protected]

or as paper mail to the address of Harku tee 7, Tabasalu, 76901 Harju maakond Estonia.

The reclamation must be accompanied by photographs of the places were the defect is apparent,

and by copies of the purchase documents of the sauna stove.