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Solving Problems

Dell 2707WFP Flat Panel Monitor User's Guide

Monitor Specific Troubleshooting

Common Problems

Video Problems

Product Specific Problems

Universal Serial Bus (USB) Specific Problems

Dell Soundbar (Optional) Troubleshooting

Card Reader Troubleshooting

CAUTION: Before you begin any of the procedures in this section, follow the

Monitor Specific Troubleshooting

Self-Test Feature Check

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected

but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue

connector) cables from the back of computer.

3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in

self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the

screen.

4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.

5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is functioning

properly.

NOTE: Self test feature check is not available for S-Video, Composite, and Component video modes.

Common Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

WHAT YOU

SYMPTOMS

EXPERIENCE

Safety

Instructions.

POSSIBLE SOLUTIONS