Earthlite Ellora Vista Salon Kullanıcı Kılavuzu - Sayfa 16

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1. Troubleshooting

TROUBLESHOOTING

Helpful Tips

This helpful troubleshooting guide will provide you with information about how to recognize a problem

with your Ellora Vista™, determine possible causes, and find a solution. In the event your specific situation

is not covered in this guide, please contact Earthlite so our technical support department can assist you.

Earthlite Customer Service (760) 599-1112, or (800) 872-0560

Problem

My table is wobbling and

moving from side to side.

Table top won't rise or lower.

Pneumatic hand lever or finger

lever seems stuck.

Where can I find my table number?

My table is making noise when

going up and down.

My table is making a clicking noise

and it's not going up or down.

My table is not going up or

down and it's not making any

sound.

CARE & MAINTENANCE

Perform the following steps as needed for basic maintenance on your Ellora Vista™ massage table and

optional accessories. Perform the basic maintenance recommendations for upholstery between client

treatments.

Category

Remove day-to-day dirt with a mild soap and warm water solution. For

tough stains and to disinfect, use a 15:1 water to bleach solution. Always

rinse surface with clean water, and then gently wipe the upholstery. Allow

Upholstery

upholstery to air dry before using or storing. Do NOT use Armor All® or citrus-

based cleansers. For best results, use only the products suggested above.

Alternative cleansing methods may cause serious damage to your table.

Such damage would not be covered under the Earthlite warranty program.

Steel

The powder coated steel frame can be kept clean with a mild detergent and

warm water mix. Periodically remove dust from frame with a dry, soft cloth.

Table Frame

Anti-static electronic aerosol dusters can be used to keep the

Electronic

surfaces of electronic components, power cables, and plugs free

Components

of dust.

Lubrication

If necessary, lubricate wheel joints, casters, foot glide levelers, ball joints, and

other mechanical parts with a light machine oil. Periodically check table and

& Mechanical

ensure all bolts remain tightened.

Probable Cause

The table is not level with the floor.

Cables might be caught or tangled.

The customer might be looking on

the motor.

The center bolt that connects the

legs together is too tight.

The control box is not relaying the

signal from the foot pedal to the

actuator.

The foot pedal is not relaying signal

to the control box.

Recommendation

Solution

Adjust one or both of the foot glide

levers until the table becomes level

with the floor and is stable.

Check to see that all the cables

are free and not caught on any

brackets.

The table number is located on the

underside of the table, near the

head section on a white label. It

will read 'SNT' followed by a 6 digit

number.

Remove the plastic cap covering the

center bolt and loosen the bolt one

half to one full turn.

Replace the control box.

Replace the foot pedal.

Application

• Table Bed Surface

• Flex-Armrests

• Headrest Cushion

• Salon Pillow

• Bolsters

• Main Steel Frame

and Legs

• Foot Controls

• Hand Controls

• Motors

• Power Cables

• Plugs

• Wheel Joints

• Casters

• Foot Glide Levelers

• Ball Joints, etc.