Problem
Colour documents print
Is the [Color Mode] setting set to [Color] in the
in black and white.
Color tab of the printer driver?
Is the correct printer driver selected in the
software application?
Though selected in the
Does the application support colour printing? Read the application manual to see if colour printing is
software
application,
colour printing does not
Is the correct printer driver selected?
take place.
The
colour
balance
Is the [Color Mode] setting set to [Color] in the
cannot be adjusted.
Color tab of the printer driver?
Additional information on selecting the paper type for the
bypass tray when using the printer function
To set the paper type and size for the bypass tray, see page 2-12 of the Operation Manual (for general information
and copier information).
The procedure for setting the paper type for the bypass tray when using the printer function is explained here.
Touch the [PAPER SELECT] key in the main screen of printer mode to display the paper type selection screen. If the
desired paper type is not selected, touch the desired paper type to highlight it.
PLAIN
HEAVY PAPER
PAPER SELECT
TRANSPARENCY
CONDITION
SETTINS
ENVELOPE
If the paper type setting in the "Paper settings" screen of the printer driver is different from the paper type setting in
the machine, printing will not take place. In this event, select the job key in the job status screen (page 1-13 of the
Operation Manual (for general information and copier operation)) and then touch the [DETAIL] key. Touch the
[PAPER] key in the screen that appears and then either change the machine's paper type setting for the bypass tray
or select a different paper tray.
TABLE OF CONTENTS
Check
Paper types and keys to select are as follows:
Paper type
PLAIN
LETTER HEAD
PRE-PRINTED
Select the [PLAIN] key.
PRE-PUNCHED
RECYCLED
COLOUR
Touch the [HEAVY PAPER] key and then
POSTCARD
select [HEAVY PAPER1].
Touch the [TRANSPARENCY] key and then
TRANSPARENCY
select [SPEED MODE] or [QUALITY MODE].
Touch the [ENVELOPE] key and then select
ENVELOPE
the envelope type.
BEGINNING OF CHAPTER
Solution or cause
Set the [Color Mode] to [Color].
Select the correct printer driver.
supported.
Select the correct printer driver.
Set the [Color Mode] to
[Color].(page
Keys
TROUBLESHOOTING
(page
2-11)
2-11)
7-3
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