Samsung 7 Series Kullanıcı Kılavuzu - Sayfa 22

Sayfayı Yazdır

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the

Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.

com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).

Issues

Flickering and Dimming

Component Connections /Screen Color

Screen Brightness

Auto Motion Plus/Blur

Unwanted Powering Off

Trouble Powering On

Stand Assembly

Cannot Find a Channel

For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/

✎

spsn.

Make sure you have the correct cable before plugging it in. Illustrations of common plugs and ports are

shown below.

Cable Plugs

HDMI

USB

Optical

Solutions and Explanations

If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the

energy efficiency features.

Disable Energy Saving (System > Eco Solution > Eco Sensor) and/or Energy Saving (System > Eco

Solution > Energy Saving) and check again.

If you find that the color on your Samsung television screen is not correct or the black and white colors

are off, run a Self Diagnosis Picture Test (Support > Self Diagnosis > Picture Test).

If the picture problem is caused by the TV, the problem should be visible in the Picture Test. If the problem

is not visible, next confirm that the TV's video input ports are connected to the correct external video

device output ports and that none of the connections are loose. Finally, if possible, test your external

video devices by connecting them to another TV.

If you find that the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting

the following settings first.

Navigate to Picture and adjust Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and

other picture quality adjustment settings.

If you find that there is a blur or "ghost" shadow to the images on your television screen, you might be

able to correct the issue using Auto Motion Plus (Picture > Picture Options > Auto Motion Plus).

If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency and

automatic off features. Check if Sleep Timer (System > Time > Sleep Timer) has been enabled. Sleep

Timer automatically turns off the TV after an amount of time that you select. If the Sleep Timer has not

been enabled, see if No Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto

Power Off (System > Eco Solution > Auto Power Off) has been enabled. No Signal Power Off turns

off the TV if no signal has been received by the TV for a specified period time. Auto Power Off turns off

the TV if there has been no user input in four hours.

When the TV is turned on, the remote control receiver flashes 5 times before the screen turns on.

If you find that you are having problems powering on your Samsung television, there are a number of

things to check before calling the service department.

If the power cord is connected properly and the remote control is operating normally, the problem might

be with the antenna cable connection or the cable/satellite box not being turned on. Check the antenna

connection or turn on the cable/satellite box.

If you have any trouble assembling the stand, review the stand assembly instruction in the Quick Start

Guide.

Re-run Setup (Go to Menu > System > Setup) or run Auto Program. (Go to Menu > Broadcasting >

Auto Program).

Ports

Warning

English - 22

Do not plug cables in upside down.

Be sure to check the orientation of the

plug before plugging it in.