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Chapter 40
Cisco IP Phones
Phone Features
The previous implementation remains unchanged: user B can press the Transfer
softkey twice to complete the transfer.
Phone Features
Cisco CallManager enables you to configure the following phone features on
Cisco IP Phones: barge, privacy release, call back, call waiting, call forward, call
park, call pickup, immediate divert, malicious call identification, quality report
tool, service URL, and speed dial and abbreviated dial.
Barge and Privacy
The Barge and Privacy features work together. Both features work with shared
lines only.
Barge adds a user to a call that is in progress. Pressing the Barge of cBarge softkey
automatically adds the user (initiator) to the shared line call (target), and the users
currently on the call receive a tone. Barge supports built-in conference and shared
conference bridges.
Privacy allow a user to allow or disallow other users of shared-line devices to view
its call information or to allow another user to barge into its active calls.
For more information about Barge and Privacy, refer to
Barge and Privacy
in the
Cisco CallManager Features and Services Guide.
Call Back
The Cisco Call Back feature allows you to receive call back notification on your
Cisco IP Phone when a called party line becomes available. To receive call back
notification, a user presses the CallBack softkey while receiving a busy or
ringback tone. You can activate call back notification on a line on a
Cisco IP Phones within the same Cisco CallManager cluster as your phone. You
cannot activate call back notification if the called party has forwarded all calls to
another extension.
For more information about the Call Back feature, refer to the Cisco CallManager
Features and Services Guide and the user guide for the specific Cisco IP Phone.
Call Forward
Call forward allows a user to configure a Cisco IP Phone, so all calls that are
destined for it ring another phone. Three types of call forward exist:
Cisco CallManager System Guide
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