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Headset Management on Older Versions of Cisco Unified Communications Manager

The default value of this enterprise parameter is True, which means that all Cisco IP Phone Models that

Manager. If each endpoint in the attempted call supports G.722 in the capabilities set, Cisco Unified

Communications Manager chooses that codec for the call whenever possible.

Step 2

To configure wideband support for a specific device:

a) From Cisco Unified Communications Manager Administration, choose Device > Phone.

b) Set the Advertise G.722 and iSAC Codec parameter in the Product Specific Configuration area.

The default value of this product-specific parameter is to use the value that the enterprise parameter

specifies. If you want to override this on a per-phone basis, choose Enabled or Disabled

Headset Management on Older Versions of Cisco Unified Communications

Manager

If you have a version of Cisco Unified Communications Manager older than 12.5(1)SU1, you can remotely

configure your Cisco headset settings for use with on-premises phones.

Remote headset configuration on Cisco Unified Communication Manager version 10.5(2), 11.0(1), 11.5(1),

12.0(1), and 12.5(1) requires you to download a file from the

and then upload the file on the Cisco Unified Communications Manager TFTP server. The file is a JavaScript

Object Notification (JSON) file. The updated headset configuration is applied to the enterprise headsets over

a 10 to 30-minute time frame to prevent a traffic backlog on the TFTP server.

Note

You can manage and configure headsets through Cisco Unified Communications Manager Administration

version 11.5(1)SU7.

Note the following as you work with the JSON file:

• The settings aren't applied if you are missing a bracket or brackets in the code. Use an online tool such

• Set the updatedTime setting to the current epoch time or the configuration is not applied. Alternatively,

• Do not change the parameter name or the setting will not be applied.

For more information on the TFTP service, see the "Manage Device Firmware" chapter of the Administration

Guide for Cisco Unified Communications Manager and IM and Presence Service.

Upgrade your phones to the latest firmware release before you apply the defaultheadsetconfig.json

file. The following table describes the default settings you can adjust with the JSON file.

Download the Default Headset Configuration File

Before configuring the headset parameters remotely, you must download the latest JavaScript Object Notation

(JSON) sample file.

Headsets

as JSON Formatter and check the format.

you can increase the updatedTime value by +1 to make it larger than the previous version.

Cisco Software Download

website, edit the file,

Headsets