CALNET 3: AT&T Unified Communications: Quick reference guide
Conference calling
To add a person to an existing call:
Press the Conf soft key.
Enter the number of the second person.
Press the Call soft key.
When they answer, press the Conf soft key
again.
Repeat these steps to add additional parties
to the conference all, for a total of 16
participants (you plus 15 others).
To merge an active call with one on hold:
Press the Conference button.
Press Active calls soft key to select a held
call.
Press Conference again.
To view a list of conference participants:
While in a conference, press ConfList to view
a list of the last 16 participants.
To remove a participant from the conference call:
While in a conference, press ConfList to view
a list of participants.
The initiator can use the Navigation bar to
highlight the person's name.
Press the Remove soft key.
Notes:
While on a conference call:
Pressing the Hold soft key will allow the
other parties to talk amongst themselves
but they cannot hear you.
The initiator can hang up and the other
parties will stay connected.
The initiator is the only person that can add
or remove participants from the conference.
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Transferring a call
Transferring calls releases the call from your phone.
Call transfer:
Allows you to speak privately to the receiving party
before completing the transfer.
During an active call, press the Transfer soft
key.
Enter the number of the receiving party.
Press the Transfer button again.
Call transfer directly to voicemail:
Allows you to transfer a call directly to your voicemail
or someone else's without ringing their phone.
During an active call, press the Transfer soft
key.
Press the asterisk followed by the extension
number.
Press the Transfer soft key to complete the
transfer.
Cancel call transfer:
Press the Cancel soft key before the transfer
completes.
Note: You do not need to place the call on hold
before transferring. During the transferring process,
the caller will automatically be put on hold and hear
music.
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