Cisco Cisco 7960 Kullanıcı Kılavuzu

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Basic Call Features

HEADSET USERS: you must press the green headset button

to place and answer calls.

5 ways to place a call. Dial 9 first for outside calls.

•

Lift the handset and dial the number.

•

Press a line button and dial the number.

•

Press the

Speaker

button and dial the number.

•

Press the

NewCall

softkey and dial the number.

•

Enter the number and press the

4 ways to answer a call:

•

Lift the handset.

•

Press the line button associated with the incoming

call.

•

Press the

Answer

softkey (appears when call is

incoming).

•

Press the

Speaker

button.

3 ways to end a call:

•

Hang up the handset.

•

Press the

Speaker

button.

•

Press the

EndCall

softkey.

Dialing Rules

•

Internal Calls –> Dial 4-digit extension

•

Local Calls -> Dial 9 + number

•

Long Distance Calls -> Dial 91 + number

•

International calls -> Dial 9011 + number

•

Emergency Calls -> Dial 911 or 9911

Hold / Retrieve

To place a call on and off hold:

•

While on a call, press the

•

To return to the call, press the

Redial

To redial the mostly recently dialed number:

•

Lift the handset and press the

simply press the

Redial

speaker phone.

SL10020 (01) 2008

All manuals and user guides at all-guides.com

7940 has two line appearances

Dial

softkey

Hold

softkey.

Resume

softkey.

Redial

softkey, or

softkey to activate the

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Cisco IP Phone 7940/7960 User Guide

Call Transfer

To transfer a call:

During a call, press the

the call on hold.

Place a call to another person.

When you hear ringing, press

when the party answers, announce the call and press

Transfer.

If the party does not accept the call, press the

EndCall

softkey and then the

return to the original call.

Direct Transfer to Voicemail

To transfer a caller to a person's voicemail box press the

Transfer

softkey, enter * plus the 4-digit extension and press

the

Transfer

softkey again.

Ad-Hoc Conference Call / 3-Way Calling (up to 10

participants)

To place a conference call:

During a call press the

ConFrn

softkey. This will automatically select a new

line and place the other party on hold.

Place a call to another person.

When the call connects or starts ringing, press

ConFrn

again to add this person to the conference

call.

Repeat to add additional callers. Only the conference

initiator can add conferences on to call

Conference Call Options*

•

Hold: to place a conference call on hold, press the

Hold

softkey. The other parties can talk among

themselves but they cannot hear you.

•

Speaker: To place a conference call on

speakerphone, press the

•

ConfList: List of current conference call participants

Highlight an active conference call and press

ConfList to view a list of conference

participants.

Participants are listed in the order in which

they joined the conference with the most

recent at the top.

Person at the bottom of the list with an

asterisk (*) next to the name is who started

the conference call.

•

Remove: Drop the last participant added to the

conference call

You can remove conference call participants

only if you initiated the conference call.

Highlight participant's name at the top of the

conference list and press Remove.

•

Update:

Updated list of conference participants

While viewing the conference list, press soft

key

Update

participants.

Transfer

softkey. This places

Transfer

again, or

Resume

soft key to

softkey and then the

Speaker

button.

for an updated list of conference