DIALING AND ANSWERING
To make a call:
•
Lift the handset and dial
•
Dial the number then lift the handset
•
For internal calls - enter the 4 digit extension number
•
For external calls - dial 8+ the number (add 1 + area code
for long distance calls)
To answer a call on your primary line:
•
Lift handset
•
If you are using a headset, press the Headset button
•
If you are using the speakerphone, press the Speaker
button.
To end a call:
•
Hang up handset
•
Press the Headset button or the End Call soft key if you
were using a headset
•
Press the Speaker button or the End Call soft key if you
were using speakerphone
HOLD AND RESUME
To place a call on hold
•
Press the Hold button
To resume a call
•
Press the Resume soft key of the flashing green line button
DIVERT
To immediately send a call to voicemail
•
Press Divert soft key on the menu tabs to send calls straight
to voicemail
DND (DO NOT DISTURB)
When you do want your phone to ring
•
Press DND soft key on menu to enable
•
Your phone will not ring, but the call will still flash on the
screen, and is available to pick up.
•
Press DND soft key again to disable
FORWARD
To forward calls:
•
At idle phone, press the Fwd All soft key
•
Dial the destination number
To cancel forwarding:
•
Press the Fwd OFF soft key
TRANSFER
To transfer a call to another extension:
•
Press the Transfer button
•
At dial tone, dial "transfer to" number
•
Press Transfer button
To retrieve the call if no one answers:
•
Press Cancel soft key
CONFERENCE (AD-HOC)
To conference in participants:
•
During a connected call, press Conference button to open a
new line and put first party on hold.
•
Dial a phone or extension number to the second party.
•
When call connects, press Conference button again to add
new party to existing call with first party.
To Toggle between calls before connect
•
Press the Swap soft key
To end a conference call
•
Hang up handset
•
Press the Cancel soft key
To view conference participants
•
Press the Details soft key
NAVIGATING BETWEEN MULTIPLE CALLS
To answer a second call:
•
Press the flashing amber line button
•
The first call will be put on hold and the incoming call will
be active
Navigating between active calls:
•
The caller ID of the active call will be displayed
•
To switch between calls, press the line button
**WARNING: Calls immediately resume and are no longer on hold **
SETTING UP YOUR VOICEMAIL BOX
From Your Own Extension
•
Press the Voicemail Button
•
Enter default password 2257#
•
Record first and last name (press # to end recording)
•
Record greeting or choose standard greeting (press # to end
recording)
•
Enter your New Password (PIN) (must be 4-8 digits)
•
PIN cannot match the numeric representation of the first or
last name of the user
•
PIN cannot contain the primary extension or alternate
extensions of the user
•
PIN cannot contain the reverse of the primary extension or
alternate extensions of the user.
•
PIN cannot contain groups of repeated digits, such as
"408408" or "123123."
•
PIN cannot contain only two different digits, such as
"121212."
•
A digit cannot be used more than two times consecutively
(for example, "28883").
•
PIN cannot be an ascending or descending group of digits
(for example, "012345" or "987654").
•
PIN cannot contain a group of numbers that are dialed in a
straight line on the keypad when the group of digits equals
the minimum credential length that is allowed (for example, if
3 digits were allowed, the user could not use "123," "456," or
"789" as a PIN).
You will not be able to listen to voicemail messages until your
voicemail box is set up.
VOLUME
To adjust the handset, speaker, or headset volume:
•
During a call, press the Volume button
•
Press the Save soft key
To adjust the ringer volume:
•
At an idle phone, press the Volume button
•
Select High, Normal, Low, or Off.
CORPORATE DIRECTORY
Look up subscribers by first name, last name or extension number.
•
Press the Contacts Button.
•
Scroll to and select Corporate Directory
•
Fill in search criteria and press the Submit soft key
•
Highlight desired contact and press Dial soft key
USER PREFERENCES
To adjust user preferences
•
Press the Applications button
•
Scroll to and select Preferences option
To change the ring tone, select Ringtone
•
Scroll through ring type options
•
Press the Play soft key to sample ring
•
Press the Set soft key to make choice
•
Press the Apply soft key
To change contrast, select Contrast
•
Use navigation key to adjust contrast
•
Press the Save soft key
CALL HISTORY
To view Call History:
•
Press the Applications button
•
Scroll to and select Call History option
•
Select All Lines or the line that you want to view
•
Select a call record and press the Details soft key
•
Select the Missed soft key to view missed calls.
•
Press the
soft key to return to Call History List
To dial a number in a call log
•
Scroll to a listing in the call log, edit the number if necessary,
and press Dial
To edit a number in a call log
•
Highlight desired number
•
Press Edit Dial soft key
ICONS
Line is on-hook
Line is off-hook
Incoming call
Connected Call
Backspace
>>
Move thru entered characters
<<
Call on hold
Missed call
Received call
Placed Call
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