Cisco 12006 series Ambalajdan Çıkarma Talimatları Kılavuzu - Sayfa 13

Ağ Yönlendiricisi Cisco 12006 series için çevrimiçi göz atın veya pdf Ambalajdan Çıkarma Talimatları Kılavuzu indirin. Cisco 12006 series 16 sayfaları. Chassis replacement instructions
Ayrıca Cisco 12006 series için: Veri Sayfası (9 sayfalar), Değiştirme Talimatları Kılavuzu (44 sayfalar)

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Obtaining Technical Assistance

Access to all tools on the Cisco Technical Support & Documentation website

requires a Cisco.com user ID and password. If you have a valid service contract

but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Use the Cisco Product Identification (CPI) tool to locate your product serial

Note

number before submitting a web or phone request for service. You can access the

CPI tool from the Cisco Technical Support & Documentation website by clicking

the Tools & Resources link under Documentation & Tools. Choose Cisco

Product Identification Tool from the Alphabetical Index drop-down list, or click

the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool

offers three search options: by product ID or model name; by tree view; or for

certain products, by copying and pasting show command output. Search results

show an illustration of your product with the serial number label location

highlighted. Locate the serial number label on your product and record the

information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4

service requests. (S3 and S4 service requests are those in which your network is

minimally impaired or for which you require product information.) After you

describe your situation, the TAC Service Request Tool provides recommended

solutions. If your issue is not resolved using the recommended resources, your

service request is assigned to a Cisco engineer. The TAC Service Request Tool is

located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the

Cisco TAC by telephone. (S1 or S2 service requests are those in which your

production network is down or severely degraded.) Cisco engineers are assigned

immediately to S1 and S2 service requests to help keep your business operations

running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

Cisco 12006 and Cisco 12406 Router Unpacking and Repacking Instructions

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