Cisco 2621XM Kullanıcı Kılavuzu - Sayfa 46

Ağ Yönlendiricisi Cisco 2621XM için çevrimiçi göz atın veya pdf Kullanıcı Kılavuzu indirin. Cisco 2621XM 48 sayfaları. Non-proprietary security policy
Ayrıca Cisco 2621XM için: Operasyonlar (25 sayfalar), Kullanıcı Kılavuzu (20 sayfalar)

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Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco

Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services,

online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for

technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical

issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365

days a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you

have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are

those in which your network is minimally impaired or for which you require product information.) After

you describe your situation, the TAC Case Open Tool automatically recommends resources for an

immediate solution. If your issue is not resolved using the recommended resources, your case will be

assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely

degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers

are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

Cisco 1721, 1760, 2621XM, 2651XM, 2691, 3725, and 3745 Modular Access Routers and 7206-VXR NPE-400 Router FIPS 140-2 Non-Proprietary

OL-6083-01