3Com Etherlink 3C905B-TX Hızlı Kılavuz - Sayfa 11

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Windows NT 4.0

Troubleshooting the Installation

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To verify successful NIC installation:

1 Double-click the My Computer icon, then the

Control Panel icon, and then the Network icon.

Select the Adapters tab.

3 Make sure that the name of the NIC appears in the

list of network adapters.

lf the name of the NIC does not appear in the list of

network adapters, the installation was not successful.

See the next section for troubleshooting help.

Troubleshooting the Installation

If you encounter any of the problems or error messages

in the table below, follow the steps under the Solution

column to resolve the problem.

For additional troubleshooting help, see the user guide

on the EtherCD or go to the 3Com Knowledgebase:

http: //knowledgebase.3com.com

Problem/Error Message

A red X or a yellow exclamation

point (!) appears next to the

name of the NIC in the Windows

Device Manager.

The Network Neighborhood icon

does not appear on the

Windows desktop.

The NIC does not appear in

the Network Configuration or

Properties window.

Error: "This device is not present,

not working properly, or does

not have all of the driver

installed. Code 22"

Error: "Windows was unable to

locate a driver for this device."

Error: "You have selected a plug

and play adapter. Please turn off

your machine and install the

adapter. Then turn on your

machine and reinstall."

Solution

1 Open the Windows Network screen and

write down your network settings.

2 Insert the EtherCD in the CD-ROM drive.

3 Select NIC Software on the EtherCD

Welcome screen.

4 Select NIC Drivers and Diagnostics, and

then Installation Utilities.

5 Select Clean Up Failed Installation, and

then click Proceed.

6 Click OK when the Update dialog

boxes appear.

7 Exit the EtherCD, shut down Windows,

and restart the PC.

8 Install the network driver, following the

instructions for your operating system under

"Installing the Network Driver" earlier in this

quick guide.