Clark Synthesis, Inc. wants to help make every installation the best it can be because we are proud of our superior technical support.
However, before calling us directly to discuss any technical issues, please consult the following troubleshooting information.
Clark Synthesis technical support can be reached by calling 303.797.7500, weekdays from 9am to 5pm, Mountain Standard Time or
by emailing us at
[email protected]. You can also find additional installation notes at www.clarksynthesis.com.
Want more tactile sound in furniture/platform
• Add isolation feet to your funiture or riser to keep the
tactile feel from transferring into the floor.
Not enough volume with multiple Transducers
• Make sure the polarity (the + and – speaker leads) is the same
on all Transducers. An improperly-wired Transducer will cancel
much of the output of a properly-wired Transducer.
I hear rattles or buzzes
• Make sure the jam nuts and hardware connections are secure
and tight.
• Make sure the body of the Transducer and its speaker wire are
not in contact with any object or surface.
• Make sure the Tactile Amplifier is not clipping or distorting.
• If you are using an equalizer, cut the bass frequencies starting
with the lowest band.
I hear buzzes from my recliner
• Try wrapping waxed dental floss (any flavor!) in the scissor
hinges of the footrest to dampen the vibrations.
• Inspect the recliner for other loose metal parts and tighten.
I hear voices coming from my chair!
• Make sure the Tactile Amplifier is connected to the LF/RF
outputs of your surround-sound component.
The Transducer has shut down
• The Transducer has an internal early-warning circuit that warns you of
too much power or too much distortion. The early warning circuit will
automatically reset when the condition has been remedied.
• Lower the volume of the Tactile Amplifier.
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Troubleshooting
The Transducer touches the floor under my chair
• The body of the Transducer should not be in contact with any object
or surface.
• Raise the chair's feet to clear enough space for the Transducer.
• Or, if space permits, mount the Transducer fastener side down
inside the chair.
www.clarksynthesis.com
Isolation Feet:
Adding isolation feet to your home theater furniture or
platform improves the tactile experience by reducing energy
losses into the floor. Clark Synthesis, Inc. carries three different
models of isolation feet, each designed to enhance a variety
of tactile applications.
TI-100
TI-200
TI-300
Tactile Ready™ Theater Seats
Theater seats bearing the Tactile Ready designation
include a convenient mounting point for installing
a Clark Synthesis Transducer in an ideal location for
transmission of tactile vibrations. Such seats have been tested
and certified as Tactile Ready™ by Clark Synthesis, Inc.
www.clarksynthesis.com
Related Products
Amplifiers:
Clark Synthesis, Inc. sells amplifiers that work great with
Clark Transducers. Some of these amplifiers will drive multiple
transducers. Contact Clark Synthesis, Inc. for more information.
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