Blackberry Sales Client for SAP CRM Başlangıç Kılavuzu - Sayfa 3

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BlackBerry Sales Client for SAP CRM

Known issues

Accounts, contacts, and leads

In some cases, the lead notification count might not accurately reflect the number of new leads

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on your device.

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DPI224919 If you add a business partner to a lead or activity transaction, you might not be able to remove

this business partner.

DPI224890 If the BlackBerry Sales Client for SAP CRM closes unexpectedly, some of the data on your

device might not be synchronized correctly with your organization's SAP CRM.

DPI224056 If a lead has the same account in multiple partner functions, the lead might be duplicated in the

leads list.

If you open the accounts screen, navigate to other screens, and then press the Escape key,

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your device might not display the last screen that was displayed.

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User interface

DPI224857 Your device might not highlight arrows on various screens in the application.

DPI224281 If you change the display language, your device might not display the MDS Control Center icon

on the Home screen for a few moments.

Security

DPI224931 If you have Content Protection enabled in your BlackBerry device, the data in the BlackBerry

Sales Client for SAP CRM will still not be encrypted.

DPI224635 If you your password in the BlackBerry Sales Client for SAP CRM before changing the password

in your organization's SAP CRM, your new password might not be accepted as quickly as

expected.

Workaround: Change your password in your organization's SAP CRM before changing the

password through the application on your device.

Miscellaneous

DPI225946 If you try to uninstall the application on the Applications screen in the Advanced Options, the

subscription is not removed on the AG or the DOE.

Workaround: Uninstall the application using the control centre.

If you edit an object in the BlackBerry Sales Client for SAP CRM while the same object is being

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edited in your organization's SAP CRM, the application might close unexpectedly.

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DPI224569 If you try to remove the application, the subscription might not be removed after you reset your

device.

Workaround: Wait until your device does not display the sending and receiving data indicators.

Dismiss the reset dialog.

DPI224061 You cannot install the BlackBerry Sales Client for SAP CRM using the Desktop Manager.

In some cases, during normal usage of the application, you might receive an error message that

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indicates that application data is corrupted. After receiving this message, you will have to

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remove and reinstall the application. If you remove and reinsert the battery, some data might be

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lost from the BlackBerry Sales Client for SAP CRM.

For RIM and BlackBerry partner use only.

www.blackberry.com

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