Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - ENTERPRISE SERVER WIRELESS SOFTWARE UPGRADES Yönetim Kılavuzu - Sayfa 19

Sunucu Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - ENTERPRISE SERVER WIRELESS SOFTWARE UPGRADES için çevrimiçi göz atın veya pdf Yönetim Kılavuzu indirin. Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - ENTERPRISE SERVER WIRELESS SOFTWARE UPGRADES 35 sayfaları. Wireless software upgrades

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Administration Guide

If the software upgrade process requires more memory, the LMM deletes medium-priority items such as very old email

messages and out-of-date calendar entries.

If the minimum amount of memory required is still not available, the BlackBerry device user must delete items manually.

Battery power requirements for wireless software upgrades

The battery power level on a BlackBerry® device must be 50 percent or higher for the BlackBerry device to retrieve software

upgrade packages over the wireless network. If the battery power level drops below the minimum requirement, the software

upgrade process suspends. The BlackBerry device resumes retrieving the software upgrade package when the battery power

level returns to 50 percent.

Best practice: Preventing possible BlackBerry device issues during the software upgrade process

Possible issue

The software upgrade process might not complete if the

user turns off the BlackBerry® device.

The software upgrade process might not complete if the

user removes the expandable memory from the BlackBerry

device.

A user cannot make an emergency call on the BlackBerry

device.

A user does not receive incoming calls on the BlackBerry

device.

The BlackBerry device might have reduced response times

and will require user attention if the content protection

feature is turned on.

The BlackBerry device loses all of its user data if the user

starts to upgrade the BlackBerry® Desktop Software.

Search criteria for BlackBerry devices

BlackBerry device criteria

registered with a specific wireless service provider

Possible solution

Do not turn off the BlackBerry device after the software

upgrade process starts.

Do not remove the expandable memory after the software

upgrade process starts.

Pause or cancel the current software upgrade process to

make an emergency call on the BlackBerry device.

Pause or cancel the current software upgrade process to

receive an incoming call on the BlackBerry device.

Type the password for the BlackBerry device, if the content

protection feature is turned on or if the BlackBerry device

resets after it installs an application.

Do not upgrade the BlackBerry Desktop Software until after

the software upgrade process completes.

Search method

In the Carrier drop-down list, click the name of a wireless

service provider.

Requesting wireless software upgrades