Lenovo 62F0 Kullanıcı Kılavuzu - Sayfa 29
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Appendix C
Online technical support
Telephone technical support
Worldwide telephone list
Service information
Appendix C Service and support C-1
Service and support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to your
Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms
Online technical support is available during the life of your product through the
Lenovo Support Web site at http://www.lenovo.com/ support
Product replacement assistance or exchange of defective components also is available
during the warranty period, assistance for replacement or exchange of defective components
is available.
In addition, if your option is installed in a Lenovo computer, you might be entitled to service
at your location. Your technical support representative can help you determine the best
alternative
Installation and configuration support through the Customer Support Center will be
withdrawn or made available for a fee, at Lenovo's discretion, 90 days after the option has
been withdrawn from marketing, Additional support offerings, including step-by-step
installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the following
information as possible:
Option name
⚫
⚫
Option number
Proof of purchase
⚫
Computer manufacturer, model, serial number, and manual
⚫
⚫
Exact wording of the error message (if any)
Description of the problem
⚫
⚫
Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to walk
you through the problem during the call.
Phone numbers are subject to change without notice. For the most current phone
Numbers, go to
https://pcsupport.lenovo.com/us/en/premiersupport
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications
and instructions, natural or personal disaster, or unauthorized alterations, repairs or
modifications.
The following are examples of misuse or abuse and not covered by warranty:
Images burned on to the screen of a CRT monitor. Burned image is preventable by
⚫
utilizing a moving screen saver or power management.
⚫
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
⚫
Getting further help
If you still can't solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix C, "Service
and support " on page C-1.