Dogtra ARC Kullanıcı El Kitabı - Sayfa 15

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Ayrıca Dogtra ARC için: Ürün Kılavuzu (14 sayfalar), Manuel (12 sayfalar)

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3. The transmitter has no range, or the stimulation is

weaker when my dog is farther away.

the range may decrease substantially.

or moisture will affect the range of your unit. For the best

range, hold the transmitter vertically above your head,

- Any electrical conductors will affect the range, such as

cars, chain-link dog runs, metal buildings, and radio

towers. For the best results, operate away from these

structures.

4. My units are not holding a charge.

- The charging pin may be damaged. A metal pin inside the

center. If the pin is wobbling, broken or missing, you will

need to send the unit in to the repairs department.

- The charging port must be clean prior to charging, clean

the dirt out with a cotton swab and some rubbing alcohol.

If the dog was in salt-water, be sure to rinse the receiver

and charging port with clean water.

- For Dogtra units over two years old from the purchase

date, the batteries may need to be replaced. You can

replace them yourself by contacting Dogtra for a

replacement battery. Damages incurred to the unit due to

improper battery installations are not covered under the

warranty. Dogtra strongly recommends sending the unit

in for inspection.

5. My dog has skin irritation.

signs of skin irritation, consult with a veterinarian.

continue to use the collar and check your dog's neck each

time you use the unit.

WARRANTY AND REPAIR INFORMATION

2-Year Limited Lifetime Warranty

both Parts and Labor on warranty repair services.

Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered

Parts only and does not cover Labor Fees and Accessories. All Shipping fees incurred,

repair work, are the customer's responsibility. Labor fees will be variable depending on

the extent of the work required. The Limited Lifetime Warranty expires 5 years after a

model is discontinued from production by Dogtra.

To Qualify for the Dogtra Warranty

work under warranty. To register your Dogtra product, log onto our website at www.

Registration must be completed within 30 days of purchase. If you do not have access

to a computer, you can call our toll free number at 1-888-811-9111, and one of our

customer service representatives will register the product for you. If you were unable to

with a proof of purchase. We strongly recommend keeping the original receipt. If your

product is not registered and a proof of purchase is not available at the time of service,

Dogtra will estimate the age of the unit by the serial number. Serial number estimates

can differ from the actual purchase date. A serial number estimate is the only method of

determining an approximate date of purchase without product registration or a proof of

purchase.

Not Covered Under Warranty

a resold product.

from us after 30 days from the date of purchase.

Issues of replacement and refunds on units purchased less than 30 days from an

authorized dealer must be addressed to the dealer directly. If the products purchased

from an authorized dealer are after 30 days from the date of purchase, please send the

units to Dogtra for service and repair.

RRD, and RR Deluxe, will not be covered. All replacement costs for either the

transmitter or receiver will be the owner's responsibility.