Dogtra surestim plus+ series Kullanıcı El Kitabı - Sayfa 18
Evcil Hayvan Bakım Ürünü Dogtra surestim plus+ series için çevrimiçi göz atın veya pdf Kullanıcı El Kitabı indirin. Dogtra surestim plus+ series 20 sayfaları. Remote controlled dog training collars
Sayfayı YazdırTROUBLESHOOTING GUIDE
level. Be sure both contact points are touching two of
your fingertips.
- The battery may be low, check the LED indicator light
on the transmitter and receiver/collar for battery life.
- If you have a full charge, and you have done all of the
above, your unit may need to be serviced. Please email
us at [email protected], or call customer service at 1-
888-811-9111.
3. The transmitter has no range, or the stimulation is
weaker when my dog is farther away.
- Check to see if your fingers are touching the antenna, as
the range may decrease substantially.
- The range indicated on the unit's box is for flat terrain
(line of sight). Heavy brush, trees, hills, buildings,
and/or moisture will affect the range of your unit. For
the best range, hold the transmitter vertically above
your head, and/or try moving to higher ground.
- Any electrical conductors will affect the range, such as
cars, chain-link dog runs, metal buildings, and radio
towers. For the best results, operate away from these
structures.
- The antenna may be damaged. To order parts, please
visit Dogtra's online store at shop.dogtra.com or call
customer service at 1-888-811-9111.
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TROUBLESHOOTING GUIDE
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside
the charging port should stand straight up and firm in
the center. If the pin is wobbling, broken or missing,
you will need to send the unit in to the repairs
department.
- The charging port must be clean prior to charging, clean
any dirt out with a cotton swab and some rubbing
alcohol. If the dog was in salt-water, be sure to rinse the
receiver and charging port with clean water.
- For Dogtra units over two years old from the purchase
date, the batteries may need to be replaced. You can
replace them yourself by contacting Dogtra for a
replacement battery. Damages incurred to the unit due
to improper battery installations are not covered under
the warranty. Dogtra strongly recommends sending the
unit in for battery replacement and inspection.
5. My dog has skin irritation
- This may be due to the contact points. If your dog
exhibits signs of skin irritation, consult with a
veterinarian. Once the dog's skin returns to a normal
condition, continue to use the collar and check your
dog's neck each time you use the unit.
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