Ashley SIGNATURE DESIGN H304-29 Manuel - Sayfa 8

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This list is used for checking and solving common faults and errors. The LED displays an error code

with warning sound when problem occurs. In most cases, problem should be resolved by reconnecting

cables and run a factory reset mode.

Error Code

Excessive overtime operation

Overloading

Connection cable failure

Power voltage unmatched

Factory reset mode request

RES

E11

Handset fault

E12

Control box fault

The power outputs for the wireless charger and the USB chargers

Power outputs specification

Input : 100-240V ~ ,50/60Hz,1.5A

Output : 24.0V = 2.1A.50.4W

Wireless charger specification

Voltage : DC 9V

Power : 10W

USB chargers specification

Voltage : DC 24V

Power : A:12W C:30W Max

Main sensor specification

Voltage : DC24V

Power : 50.4W

SIGNATURE DESIGN BY ASHLEY®

Faults

Automatic recovery after stop using for 18 minutes

Reduce weight of loading

Check all cables (Power cord, handset cable, motor

cable) and power plug are connected properly

Check voltage of power supply

Run a factory reset process (Page 22)

Reconnect handset cable

Run a factory reset process

Solution

2022

November,

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