Boca BocA.MCA PARALLEL BMCP01 Інструкція з експлуатації - Сторінка 9
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Appendix B: Servicing Your Boca Product
If you are experiencing difficulty with the board, first consult the appropriate sections of
this manual. If you require further assistance contact the authorized dealer from whom
you purchased the board. If the dealer cannot provide a solution or if the board requires
service you may contact Boca Research directly. Please follow the instructions below.
Our electronic BBS is available is available 24 hours a day at (407) 241-1601 and will
support data transmission speeds up to 14.4K bps with settings of N, 8, 1. If you have a
modem, you may find the BBS helpful (especially during off hours) if you have a
question about product settings, or if you wish to download special software or utilities.
You may also fax us at (407) 997-0918. If section 3.3 (Possible Conflicts) has not
isolated your problem, you may call our technical support staff for assistance. If you
haven't referred to that section, do so now.
NOTE: CALLING TECHNICAL SUPPORT WITHOUT COMPLETE AND
ACCURATE INFORMATION CONCERNING YOUR PROBLEM MAY BE
BOTH TIME-CONSUMING AND FRUSTRATING FOR YOU.
1. When calling Boca Research Technical Support, have the following information
available and be at the computer with ready access to the board and its accompanying
software:
¢ computer model and manufacturer
¢ type, manufacturer and model of each peripheral in your system