Asus ZenScreen MQ13AH Посібник користувача - Сторінка 26
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3.3
Troubleshooting (FAQ)
Problem
Power LED is not ON
The power LED lights amber
and there is no screen image
Screen image is too light or
dark
Screen image bounces or a
wave pattern is present in the
image
Screen image has color
defects (white does not look
white)
HDR content is not played
properly
ASUS USB Type-C Monitor MQ13AH
Possible Solution
• Press the
button to check if the monitor is
in the ON mode.
• Check if the USB Type-C cable is
properly connected to the monitor and the
computer.
• Check if the monitor and the computer are in
the ON mode.
• Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
• Inspect the signal cable and make sure none
of the pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
• Adjust the Brightness settings via the button.
• Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
• Move electrical devices that may cause
electrical interference.
• Inspect the USB Type-C cable and make sure
that none of the pins are bent.
• Make sure the input source supports HDR
playback (with proper system settings and
latest software).
• Make sure the content is HDR
encoded.
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