GUARANTEE - SPARE PARTS (only for BENELUX)
When calling for repairs during the period of guarantee ofthe appliance, the original
invoice or receipt must be shown or sent together with the appliance to be repaired.
DECLARATION OF GUARANTEE TERMS
Our appliances are produced with the greatest of care. However, a defect may stili
occur. Our consumer services department will repair this upon request, either during
or after the guarantee period. The service life of the appliance will not, however, be
reduced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC
and the provisions of the Civil Code. The statutory rights that the consumer has
under this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The
appliance is guaranteed within the context of and in adherence with the following
terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy
free of charge any defect that occurs within 24 months from the date the
appliance is delivered to the first end user. These guarantee terms do not apply
in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condition it
was in before the defect occurred. Defective parts are replaced or repaired. Parts
replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention
immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase
showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass
(vitreous ceramic), synthetic materials and rubber, is the result of inappropriate
use.
6. The guarantee cannot be called on for minor faults that do not affect the value or
the overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
•
a chemical or electrochemical reaction caused by water,
•
abnormal environmental conditions in generai,
•
unsuitable operating conditions,
•
contact with harsh substances.
8. The guarantee does not apply todefects due to transport which have occurred
outside of our responsibility. Nor will the guarantee cover those caused by
inadequate installation or assembly, lack of maintenance or failure to respect the
assembly instructions or directions for use.
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