Bose Earbuds 500 Посібник користувача - Сторінка 40

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PROBLEM

Bose Music app doesn't

work on mobile device

No sound

No sound from one earbud

TR OUBL ES H O OTI N G

WHAT TO DO

Make sure your mobile device is compatible with the Bose

Music app and meets minimum system requirements.

For more information, refer to the app store on your

mobile device.

Uninstall the Bose Music app on your mobile device. Reinstall

the app (see page 12).

Make sure that both eartips fit securely in your ear, and they

are not rotated too far back (see page 15).

Press Play on your mobile device to make sure audio

is playing.

Play audio from a different application or music service.

Play audio from content stored directly on your device.

Restart your mobile device.

Press the Bluetooth button on the charging case to hear the

connected mobile device. Make sure you are using the

correct device.

Make sure the earbuds are within range of each other.

Disable in-ear detection features using the Bose Music app.

Make sure that both eartips fit securely in your ear, and they

are not rotated too far back (see page 15).

Make sure the earbuds are within range of each other.

Place both earbuds in the charging case until they

magnetically snap into place, and the earbud status lights

glow solid white (see page 32). Remove the earbuds.

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