Care and Maintenance
Problem
Sound quality has
changed and speaker
array status indicator
is blinking orange (135
series II systems only).
TV does not respond to
remote commands
(135 series II systems
only)
Intermittent bass
(135 series II systems
only)
Sound is impaired by
a loud hum or buzz,
which may be electrical
in nature
Radio does not work
FM sound is distorted
Picture is blurry when
viewing 3D content
Sound is distorted
28 - English
What to do
Press the Setup button on the control console and select the
"Reconnect Acoustimass" menu item. Follow the onscreen
instructions.
• Make sure the speaker array is not blocking the IR sensor on
the TV. Change the position of the TV and speaker array so
that the IR sensor is not blocked.
• For details on the location of the TV's IR sensor, refer to the
owner's guide that came with your TV.
• Check that the status indicator on the Acoustimass
is orange and not blinking.
• If the speaker array status indicator is blinking orange:
— Check that the Acoustimass module is plugged into a live
AC wall outlet and the status indicator is glowing orange.
— Press the Setup button on the control console and select
the "Reconnect Acoustimass" menu item. Follow the
onscreen instructions.
— Try moving any possible sources of wireless interference,
such as a wireless computer network router, another
wireless device, or a microwave oven, further away from
the system.
Contact Bose
Customer Service to determine if and how
®
other electrical devices in the room may be creating unwanted
signals, and to obtain possible remedies.
• Make sure antennas are connected properly.
• Move AM antenna at least 20 inches (50 cm) from the control
console and Acoustimass module.
• Adjust antenna position to improve reception.
• Make sure the AM antenna is in an upright position.
• Move antennas farther from control console, TV, or other
electronic equipment.
• Select another station. You may be in an area of weak signal
coverage for some stations.
• Adjust antenna position to reduce interference.
• Fully extend the FM antenna.
• If your 3D glasses are of the active type, make sure they are
turned on.
• Try changing the 3D system option to a different setting.
• If the problem persists, make sure the speaker array is not
blocking the IR sensor on the TV. Change the position of the
TV and speaker array so that the IR sensor is not blocked.
• For details on the location of the TV's IR sensor, refer to the
owner's guide that came with your TV.
• Make sure the audio input cable is not damaged and the
connections are secure on both ends.
• Reduce the volume output level from any external devices
connected to the control console.
• (135 series II systems only) Remove the protective film from
the trim and grille on the speaker array and the front of the
Acoustimass module.
module
®
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