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If you have problems
The world of intelligent lighting can sometimes be confusing. You may at times
wonder if the lighting is more intelligent than you are. The next section lists a
few common problems you may encounter, with solutions.
No light from the unit
Check the 'Power on' (red) LED is lit and the fan is running. If not, there is no
mains supply. Check your mains wiring and the fuse in the back panel.
Check if the lamp is alight. You should be able to see some light escaping
through the fan. If power is present but the lamp is not alight it may need
replacing.
Note: if the unit is in standby mode because all its control channels
are at 'zero' position, it may have turned the lamp off. Set
some controls to non-zero positions.
If the lamp is alight, check that the unit is not in "blackout". If you are using a
controller, change the setting. If in stand alone mode, tap the microphone.
Unit turns itself off after working for a while
Club range units are fitted with a thermal trip which may operate if the fan vents
are blocked or excessively dirty, or if the fan fails. The trip will automatically
reset when the unit cools down. Ensure all vents are clean and have free airflow.
If the fan does not run when the unit starts up, take the unit to an Abstract
dealer for repair.
Unit not responding to DMX
Check if the green DMX LED is lit. If not, check that your DMX cables are
connected properly and are wired correctly (the unit is wired with pin 2 'hot';
some controllers may have pin 3 'hot'). Also check you have connected the
cables to the right connectors; it does matter which way round they are.
If the DMX LED (green) on the rear of the unit is lit, the unit is definitely
receiving DMX but is probably not responding to the channel you think it is.
Check the dipswitch settings. Also check the DMX polarity, as the green LED
can sometimes light when the DMX is inverted.
If you have intermittent DMX problems, one 'leg' of the DMX may be
disconnected, either in this unit or the previous one, or in your wiring
(sometimes the connectors become loose on the electronics board). The DMX
may work intermittently using the mains earth as a 'common'.
Try using a different DMX source (controller or another scan) to check if that is
the problem.
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