Contacta Limited SecuriCom Посібник користувача системи - Сторінка 18
Переглянути онлайн або завантажити pdf Посібник користувача системи для Телефон Contacta Limited SecuriCom. Contacta Limited SecuriCom 19 сторінок. Speech transfer system
Друкувати сторінкуSECURICOM SPEECH TRANSFER SYSTEM
OTHER CONTACTA PRODUCTS
Contacta Q-Control
Q-Control from Contacta is a sophisticated queue management system for up to 16 staff
positions. It communicates visually and audibly with your customers, directing them to the
next available position in an orderly manner with no confusion. As a result, quality of
service is improved and staff can concentrate solely on their immediate customer's
requirements. Q-Control is particularly effective where financial and confidential matters
are being dealt with.
Research has indicated that customers are happier and more relaxed with an
efficient queue management system. It's fairer because they can be served in the correct
order, there's no jostling and the next customer is not 'breathing down their neck', – a
safety factor that is particularly appreciated when money is changing hands.
Contacta Q-Control system in use at Tottenham
Hotspur's Ticket Office
At the centre of the system, and usually located in a prominent position at the head of the
queue, is the Main Display Board. This provides audible and visual information concerning
the queue direction. The visual information is shown on three LED panels. The Central
Control Module contains all central system circuitry and is linked to the other system
components by the system cable network.
Each staff position is identified by an LED display denoting the counter position number. In
addition each member of the staff has a switch which can be depressed when the position
becomes free.
The Q-Control system interfaces with other Contacta equipment such as the SecuriCom
Speech Transfer System and InfoLoop Induction Loop system to provide the optimum in
customer care at service and cashier positions.
Contacta InfoLoop
The InfoLoop Induction Loop System from Contacta is a loop based voice amplification
Hearing Aid Induction Loop Systems
system to assist customers who use hearing aids. By simply switching their aid over to the
"T" or "Telecoil" position, their aid reduces air transmitted sound signals and receives
speech via the Induction Loop and the Telecoil located within the hearing aid. InfoLoop
gives clear hearing and understanding for those with hearing disabilities. It is designed for
ticket offices, bank and building society counters, bureaux de change and interview and
meeting rooms. InfoLoop is the perfect answer for high background noise areas where
confidential discussions take place or when clear speech is restricted by glass security
screens; traditionally "difficult" areas for hearing aid users.
Each system is controlled and powered individually and operates on a stand-alone basis
The system essentially comprises a microphone, an amplifier which drives the induction
loop and a power supply unit. Various types of microphones and loop aerials are
available to meet the precise, acoustic and logistic needs of each location.
In addition, a portable, self powered Induction Loop System is available for more flexible
use.
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