Cayan Genius Посібник з налаштування

Переглянути онлайн або завантажити pdf Посібник з налаштування для Платіжний термінал Cayan Genius. Cayan Genius 2 сторінки. Pin pad device
Також для Cayan Genius: Встановлення та налаштування (5 сторінок)

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GETTING STARTED

Before you install your Genius device, please complete the following tasks:

Locate your MerchantWARE credentials. These were sent in an email from Cayan,

which contains the words "MerchantWARE Credentials" in the subject line.

Check that your Internet connection is functioning correctly, and that there is an

available network port on your router/switch.

A video tutorial is available at

cayan.com/setup

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

Genius device

Ethernet 1

Ethernet 2

Ethernet 3

+12V DC

Audio

USB

Ethernet cable

Utility cable

AC adapter

CONNECTING THE COMMUNICATIONS MODULE

STEP 1

Turn the Genius device upside-down and

place it on a flat, stable surface. Firmly

press the flexible tabs and push up to

remove the communications module.

Remove communications module

STEP 2

STEP 3

STEP 4

Hold the module securely

Attach the utility cable

Insert the communications

in your hands and slide

connector as shown and

module into the Genius

the metal plate out.

slide the metal plate back

device.

into place.

Insert module

Slide out metal plate

Attach utility cable

CONNECTING TO THE NETWORK

STEP 1

STEP 2

Connect one end of your Ethernet

Connect the other end of the

cable to an available port on your

Ethernet cable to the Ethernet

router/switch.

port on the utility cable.

Router/Switch

Utility cable

Ethernet Ethernet 2

Ethernet 3

+12VDC

Audio

USB

HOST

POWERING THE GENIUS DEVICE

STEP 1

Check that the communications

module is firmly in place on the

Genius device.

Ethernet

Ethernet 2

Ethernet 3

+12VDC

Audio

USB

STEP 2

Connect the AC adapter to the +12V

HOST

connection on the utility cable and

plug the adapter into a power socket.

Genius should now power on.

VERIFYING THAT THE GENIUS DEVICE IS READY

Configuring the static IP address:

Note, use the stylus to navigate the menu within the Genius screens.

1. Make sure you have your IP address, subnet mask, Gateway and DNS1 for the

Genius device to connect to your router/switch.

2. On the keypad, hold down 1, 5 and 9 buttons together for two seconds, then release.

3. Use the keypad to insert the password 166832 and press Enter.

4. On the tabs at the top of the screen, touch Administration and then Communication.

5. Use the tabs at the top of the Communications screen, touch Network and then Ethernet.

6. From the Ethernet screen, touch the edit symbol next to Mode.

7. Select staticIP and touch OK.

8. Touch the Pencil symbol next to IP Address and use the keypad to enter the

IP address assigned to the Genius CED and then touch OK.*

9. Configure your subnet mask, Gateway and DNS settings.

10. Touch Apply.

Returning to the Genius idle screen:

On the Menu path at the top of the screen, touch Home. Next, touch Run App.

* Numbers that are less than three digits in length must be entered using preceding zeroes.

For example: To enter the IP address 10.50.31.120 you must press 010 050 031 120.

CONFIGURING YOUR POS

1. Locate your MerchantWARE credentials.

Optional POS connection*

2. Consult with your POS provider for

assistance with configuring your

system with the Genius device.

Ethernet

Ethernet 2

Ethernet 3

+12VDC

Audio

USB

3. Configure your POS with the

HOST

IP Address of the Genius device,

your MerchantWARE Name,

SiteID and Key.

*Note: If you do not have access to a free port on your router/switch, you can plug the Ethernet

cable directly into one of the Ethernet ports on the Genius utility cable from your POS (as shown).

TESTING A TRANSACTION

Cayan recommends that you run a test transaction on your POS

system to check that it is correctly configured with the Genius device.

If the test transaction transfers successfully to the Genius device, no

further configuration is required. Cancel the transaction on your POS

and start processing live sales.

If the test transaction is unsuccessful, please call our support team

at the number below.

CONTACTING SUPPORT

Before contacting the support

Pharmaserv POS Support

department with a query, please

800.837.4767

gather the following information

Point of Sale Solution Support

about your system:

800.872.0006

•

Business name and information.

•

MerchantWARE credentials.

•

Your POS make and model.

•

Specific details about the steps you

completed before the error occurred.