4
If you are still having problems after checking the above items, contact Customer Service to
arrange for a Return Authorization (RA). See "Obtaining Technical Support" on page 11.
Limited Warranty
Your DYMO
workmanship, for two years from the original date of purchase, when used in accordance with all
operating instructions. Normal wear and tear is not covered, nor is excessive use, abuse or damage
caused by a user either intentionally or accidentally.
DYMO LabelWriter printers are warranted for use only with DYMO-branded labels. Sanford, L.P.
will not be responsible for malfunction or damage caused by the use of other media.
EXCEPT AS PROVIDED HEREIN, SANFORD MAKES NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, AND SANFORD SPECIFICALLY EXCLUDES WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SANFORD'S
LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR
REPLACEMENT OF THE PRINTER. SANFORD SHALL NOT BE RESPONSIBLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.
Obtaining Technical Support
If you experience problems with the setup or use of your printer, carefully read this manual to make
sure you have not missed something that is covered in the documentation.
If you cannot resolve your problem by consulting the documentation, you can obtain additional
information and assistance from DYMO.
DYMO maintains an Internet Web site at
information for your LabelWriter printer.
You can also contact DYMO Technical Support by phone or fax from 9 am to 8 pm, Eastern time.
Phone: (203) 588-2500
Fax: (203) 588-2560 or (203) 355-7060
Visit the Support area of our Web site at
(Windows) Check that your LabelWriter printer driver is installed correctly.
The LabelWriter printer driver takes print data from your software and directs it to the
LabelWriter printer. The driver is automatically installed when you install the software that
comes with your printer. However, the driver may have been changed or deleted by mistake.
From the Start menu, choose Printers and Faxes.
a.
Right-click the LabelWriter printer icon, and then choose Properties.
b.
From the Properties dialog box, click Printing Preferences.
c.
From the Preferences dialog box, click Advanced.
d.
The Advanced dialog box appears.
If no errors are displayed the Advanced dialog box, the printer driver is installed correctly.
®
®
LabelWriter
printer comes with a warranty against defects in materials, design, or
www.dymo.com
www.dymo.com
Limited Warranty
that includes the latest support
to contact us by email.
11
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