HighPoint RocketStor SMART RAID Посібник користувача - Сторінка 18

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7. Tips and Troubleshooting

1) Detecting Devices

If the RocketStor is unable to recognize a device, double check the cable connections, and make sure the hard

disk or SSD has been securely inserted into the RocketStor device bay.

– Use the "Rescan" button – this will instruct the RocketStor interface to check for new devices.

2) Creating an Array will destroy all data stored on the selected hard disks and/or SSD's!

Be sure to backup all important data before creating arrays. Any data stored on the selected devices will be

lost during the creation process.

3) RocketU and RocketStor port numbers

Pay close attention to the port number assignments for the RocketU controller card, and the RocketStor unit.

Make sure the cable connectors are properly installed for each device – port 1/2 of the RocketU card should

always be connected to the corresponding port 1/2 of the RocketStor device.

4) Unplugging RAID arrays.

We strongly recommend using the Unplug function to safely power down and remove any devices

configured as arrays. Hot-Plugging RAID devices may result in broken arrays and/or data loss.