Maiwe MIEN2016 Посібник користувача - Сторінка 16

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MIEN2016/2018/2024/2026 Rack Mount Industrial Ethernet Switch

3. Maintenance and Service

From the date of product shipment, Wuhan provides a five-year product

warranty. According to the product specifications of Wuhan Maiwe

Communication Co., Ltd., during the warranty period, if the product has any

malfunction or functional operation failure, Maiwe will repair or replace the

product for the user free of charge. However, the above commitment does not

cover damage caused by improper use, accidents, natural disasters, incorrect

operation or incorrect installation.

To ensure that consumers benefit from the products of Maiwe, help and

problem solving can be obtained through the following methods:

Internet Service

Call the technical support office

Product repair or replacement

3.1. INTERNET service

Through the technical support section of Maiwe website, you can get more

useful information and usage skills.

3.2. Technical support telephone service

Users who use the products of Wuhan Maiwe Communication Co., Ltd.

can call the technical support office of Maiwe. Maiwe has professional

technical engineers to answer your questions and help you in the first time to

solve the product or usage problems you encountered.

3.3. Product repair or replacement

For product maintenance, replacement or return, in accordance with the

processing procedures of Wuhan Maiwe Communication Co., Ltd., you should

first confirm with the technicians of Maiwe and then negotiate with the sales

staff to complete the repair, replacement or return of the product.

Appendix

Selection guide

100M fiber port single-mode/ multi-mode optional, connector SC/ST/FC

Model

MIEN2016

MIEN2024

MIEN2018-2S/M

MIEN2026-2S/M

optional

100M fiber port

- 12 -

10/100M copper port