Majestic Appliances MJ-9200W Посібник користувача - Сторінка 16

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Service

Remote Locations

In certain cases, even the largest appliance manufacturers do not have service in remote loca-

tions. Having product in a home is one thing. Having appliances in a home that moves all the

time is another as in an RV or a boat. Majestic has taken serveral important steps to accom-

modate this difficult situation. Service knowledge on demand™ is one such step that only

Majestic offers. Often appliance dealers who service traditional home appliances can view our

training movies online and make a repair where no other option would be available. But after

all of these steps are exhausted Majestic Appliances may have to request that an RV Owner

drive to the nearest authorized service dealer in order for us to provide service.

Improper installations, by owners or dealers are the responsibility of the installer. Majestic is

happy to provide technical support in such cases. Service costs and travel expense will be paid

by the owner and negotiated between the owner and the installer. Please run your machine

after it is initially installed through all cycles to verify that the machine works and has

been installed according to installation guidelines.

Preparing your appliance for service

MAJESTIC™ has hundreds of service agents all over the country including

a partnership with the Sears Network of Appliance Service, with over

15,000 service agents. Call us on our toll free hotline (1-800-678-8002)

and we will serve your needs. Remember that if your service call is the

result of component failure we will be happy to cover it under your warranty.

Misinstallation, owner abuse or frivilous service requests are not

covered under warranty. See actual warranty agreement. Our call

center is available Monday through Friday from 8:00 am to 4:00 PM Pacfic

timeZone. You will find our technicians helpful, knowledgeable and friendly

and available from 7 am to 3:30 Pacific time.

PREPARING YOUR APPLIANCE - Your Majestic Appliance may have

been installed in a home, condominium or apartment. Clothes, detergent

and other items must be cleared away and units must be accessible. RV

or Marine installations require that the owner remove trim, doors and other

items as well as repositioning the machine to make the back accessible.

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