Incorrect margins
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
C
P
S
HECK THE
APER
IZE SETTING
Make sure the Paper Size setting matches the paper loaded in
the tray.
C
P
HECK THE
AGE SIZE SETTING
Before sending the job to print, specify the correct page size in
Print Properties or the software program.
Light colored line, white line, or
incorrectly colored line
These are possible solutions. Try one or more of the following:
C
LEAN THE PRINTHEAD LENSES
The printhead lenses may be dirty.
I
?
S A TONER CARTRIDGE DEFECTIVE
Replace the toner cartridge.
A
RE THE PHOTOCONDUCTORS DEFECTIVE
Replace the photoconductor(s).
Note: The printer has four photoconductors: cyan, magenta,
yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The
black photoconductor can be replaced separately.
I
?
S THE TRANSFER BELT DEFECTIVE
Replace the transfer belt.
Paper curl
These are possible solutions. Try one or more of the following:
C
P
T
HECK THE
APER
YPE SETTING
Make sure the Paper Type setting matches the paper loaded in
the tray.
H
AS THE PAPER ABSORBED MOISTURE DUE TO HIGH
?
HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
9
H
AS PAPER ABSORBED MOISTURE DUE TO HIGH
?
HUMIDITY
•
Load paper from a fresh package.
?
•
Store paper in its original wrapper until you use it.
C
HECK THE
Make sure the Paper Type setting matches the paper loaded in
the tray.
C
HECK THE PAPER
Avoid textured paper with rough finishes.
I
S THE TONER LOW
When 88 <color> toner low appears or when you
experience faded print, you may be able to extend the life of
the toner cartridge:
1
Remove the toner cartridge.
2
Firmly shake the cartridge side-to-side and front-to-back
several times to redistribute toner.
3
Reinsert the toner cartridge and continue printing.
Note: Repeat this procedure multiple times until the print
remains faded, and then replace the toner cartridge.
I
S THE FUSER WORN OR DEFECTIVE
Replace the fuser.
Repeating defects
P
T
APER
YPE SETTING
?
?
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