Contacts
Adding a new contact
1. Press the CONTACTS button.
2. Press the More soft key.
3 Press the New soft key.
4. Enter the name using the dial pad. To enter characters using the dial pad:
a. Repeatedly press the number key that corresponds to the letter
or number you want to enter until it is displayed.
b. Pause before entering the next characters if on the same key.
c. To enter a space, press 0.
d. Enter remaining letters or numbers.
e. Press the Bksp soft key to delete the last character.
5. Press the OK button or the OK soft key.
6. Enter the telephone number.
7. Press the Save soft key or the OK button.
Adding an entry from the call log to your contacts list
1. Press the CALL LOG button.
2. Scroll to the number that you want to add to your contacts list.
3. Press the Details soft key.
4. Press the +Contact soft key.
5. To edit the name or number, scroll up or down and edit as appro-
priate.
6. Press the Save soft key or the OK button.
Editing a contact
1. Press the CONTACTS button.
2. Scroll to the contact you want to edit.
3. Press the Details soft key.
4. Press the Edit soft key.
5. Scroll up or down to choose the field you want to edit.
6. Use the dial pad and soft keys to make changes to the contact information.
7. Press the Save soft key or the OK button to save your changes.
Common Phone Features
Direct to Voicemail
Transfer calls without ringing the user's
phone
1. Once you have the caller on the phone press
[Transfer].
2. Press [DirectVM] or [DVM].
3. Wait for the announcement instructing you to enter
the user's extension number.
4. Press [Transfer] right away
Call user's voicemail directly
1. Pick up handset and press [DirectVM] or [DVM].
2. Wait for the announcement instructing you to enter
the user's extension number.
3. Enter user's extension and leave a message after the
tone.
Call Park
This feature can put a call on hold and retrieved from any
other extension within the office.
1. Whenever you receive a call and wish to Park it, press
[CPark1] or [CPark2], [CPark3].
2. Because you parked the call you will see a diamond shape w
next to park slot you selected. Everyone else will see an un-
derline under the parked slot, i.e. CPark1.
To retrieve the call from another extension 1. Press the park
slot that you were notified to retrieve, i.e. CPark1
(Not available with every system, check with your administrator)
Intercom
1. Press [IAuto]/ [Intercom]
2. Enter the user's extension followed by # or press [Done]
3. The other user will hear a tone indicating they are being intercom. However,
if the user is currently on a call the phone will ring to user and a regular call.
Page
Page all phones in the system
1 . Press [Page] or #[9]
2. Make your announcement
3. Press [Drop] or hang up handset
Call Pickup
another phone
To answer a ringing phone, press the Call Pkup button
and enter the extension of the phone that is ringing.
That call will now be on the user's phone that picked up.
Do Not Disturb
1. To activate press [DND]. When this feature is activated you will see
to the feature. You will hear a half ring as a reminder when a call comes in and
[DND] is activated. When you pick-up the handset while [DND] is activated
you will hear a stuttered dial-tone as another reminder, however you will still
be able to make calls.
2. To deactivate press [DND] again.
C T I I N S I G H T
Forwarding Calls
Forward Unconditionally
1. Press the Features soft key
2.Use
to scroll the menu to Fwd Uncon.
· To switch off forward unconditional, press the Off soft key.
· To change the forwarding settings, press the Edit soft key. Use
to scroll through the editing options.
Use to switch the forwarding on or off.
Use to select which calls should be forwarded. The options are
External Only
External and Group
,
Calls
.
Select Edit to change the number to which calls are forwarded.
Follow Me
(Redirect to another extension)
1.Press Features. Use
2.Use
to highlight Follow me To. Press Select.
3. Dial the number of another user. When the number matches the
user, the name appears. Alternatively, use the
Dir soft key to select a user from the directory.
· Save
Save the selected number as the follow me to destination. All calls to
your extension number will be
redirected to that destination.
· Clear
Clear the currently selected or set number.
· Back
Go back to the previous menu.
This feature allows you to page another user's phone.
This feature allows a user to answer calls ringing at
Send all calls directly to voicemail
(External forwarded numbers)
Non Group Calls
,
to highlight Forward. Press Select.
All
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