Avtek TT-BOARD 2 Series Посібник - Сторінка 16
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Друкувати сторінкуQuestions and Answers
Q: Can I use USB extension cable?
A: Yes. But only qualified USB extension cable can be use, and its length should be no longer than 2 meters.
Q: What can I do if inaccurate position occurs?
A: Please first calibrate your whiteboard. If the problem still cannot be solved, please contact with our custom
service center.
Q: What can I do if touching in some region fail?
A: Please check that the detectors in upper left and upper right corners of the whiteboard are not blocked, and
the reflective tapes on left, right and bottom borders of the whiteboard are not blocked. If the problem still
cannot be solved after you do that, please contact with our custom service center.
Q: The whiteboard can be used normally after I first install the driver, but why the whiteboard cannot be
touched after I restart my computer?
A: Please check as follows:
1) Please check that whether the following two files are intercepted by your computer's anti-virus software or
firewall:
OptSvc.exe
Ø
OptUSB.exe
Ø
If yes, please try again after you unblock the interception.
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