Dell XC6320 Посібник з рішень для гіперконвергентних пристроїв веб-масштабу - Сторінка 22
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Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you
can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service
issues:
1.
Go to Dell.com/support.
2.
Select your country from the drop-down menu on the bottom right corner of the page.
3.
For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4.
For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a. Click
Global Technical
b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Dell SupportAssist
For an enhanced Support Experience, Dell recommends installing and configuring Dell SupportAssist.
Dell SupportAssist is a software application that transparently collects information about your system and automatically creates
support cases when issues are detected. Dell SupportAssist helps Dell to provide you an enhanced, personalized, and efficient
support experience. Dell uses the data to solve common problem, designs and markets the products.
For more information about installing and configuring Dell SupportAssist, see:
servers-storage-networking.
Locating Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. This information is used by Dell to route support
calls to the appropriate service provider.
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Support.
http://www.dell.com/en-us/work/learn/supportassist-
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