Maintenance Contract number:
For further information on warranty terms, visit
http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html.
Safety Compliance and Product Approval Status
For further information on safety and compliance documentation, visit the Product Approval Status tool at
http://tools.cisco.com/cse/prdapp/jsp/externalsearch.do?action=externalsearch&page=EXTERNAL_SEARCH.
Service and Support
Cisco is committed to minimizing TCO. The company offers a portfolio of technical support services to help ensure
that its products operate efficiently, remain highly available, and benefit from the most up-to-date system software.
The services and support programs described in Table 6 are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Table 6.
Service and Support
Advanced Services
● Cisco Total Implementation Solutions (TIS),
available direct from Cisco
● Cisco Packaged TIS, available through
resellers
● Cisco SMARTnet
support, available direct from Cisco
● Cisco Packaged SMARTnet support
program, available through resellers
Ordering Information
Table 7 gives ordering information for the Cisco Catalyst 2960 LAN Lite Series switches.
Table 7.
Part Numbers
WS-C2960-8TC-S
WS-C2960-24-S
WS-C2960-24TC-S
WS-C2960-24PC-S
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Cisco Services and Support Programs
®
and SMARTnet Onsite
Ordering Information for Cisco Catalyst 2960 LAN Lite Series Switches
Description
● 8 Ethernet 10/100 ports and 1 dual-purpose uplink (dual-purpose uplink port has one 10/100/1000 Ethernet port and 1
SFP-based Gigabit Ethernet port, 1 port active)
● Compact size with no fan; magnet included
● LAN Lite Image installed
● 24 Ethernet 10/100 ports
● 1 RU fixed-configuration
● LAN Lite Image installed
● 24 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one 10/100/1000 Ethernet port
and 1 SFP-based Gigabit Ethernet port, 1 port active)
● 1 RU fixed-configuration
● LAN Lite Image installed
● 24 Ethernet 10/100 ports and 2 dual-purpose uplinks (each dual-purpose uplink port has one 10/100/1000 Ethernet port
and 1 SFP-based Gigabit Ethernet port, 1 port active)
● 24 PoE Ports
● 1 RU fixed-configuration
● LAN Lite Image installed
Features
● Project management
● Site survey, configuration, and deployment
● Installation, text, and cutover
● Training
● Major moves, adds, and changes
● Design review and product staging
● Access to software updates 24 hours
● Web access to technical repositories
● Telephone support through the Cisco
Technical Assistance Center (TAC)
● Advance Replacement of
hardware parts
Benefits
● Supplements existing staff
● Helps ensure that functions meet needs
● Mitigates risk
● Helps enable proactive or expedited
issue resolution
● Lowers TCO by taking advantage
of Cisco expertise and knowledge
● Minimizes network downtime
Data Sheet
Page 12 of 14
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