Epson XP-600 Посібник - Сторінка 43
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Epson Connect Guide
Scan to Cloud
Cannot scan
❏ The Destination List is not set:
Before you can use the Scan to Cloud service, you
need to create a Destination List on the Epson
Connect User Page.
When you send data using Scan to Cloud, the
Destination List is displayed from the Epson
Connect server.
For more information on registering the
Destination List, see
"3. Creating a Destination List
for the Scan to Cloud service" on page
❏ Cannot connect the printer to the Internet:
Check that the printer is connected to a network
that can connect to the Internet.
You cannot use Scan to Cloud if the network cannot
connect to the Internet.
❏ The printer is connected to a dedicated IPv6
network:
You cannot use this function on a network that is
only for IPv6.
If the network supports IPv4 and IPv6, this function
connects using IPv4.
An error mail is printed
Error emails from the Scan to Cloud destination address
may be printed as Email Print jobs. Check that the
destination's service can receive emails directly.
The Scan to Cloud menu is not
displayed
Check that the printer supports the Scan to Cloud
service.
You can check supported printers for each service from
Epson's website.
If the menu is not displayed even though the printer
supports with this function, the printer firmware may
need to be updated. Click or tap Firmware Update in
Web Config, and then follow the on-screen instructions
to check and update the firmware.
Troubleshooting
Epson iPrint (3.x)
The printer is not found in the local
network
❏ The printer or the wireless router are off:
Check that the printer and the wireless router are on
and connected to the network.
❏ The network is not connected:
Check that the device containing Epson iPrint is
connected to the network.
❏ The device and the printer are not on the same
network:
16.
Check that the wireless LAN network (SSID) that
the device is connected to is same as the printer's
network. Epson iPrint searches for printers that are
on the same network. If the wireless router (the
access point) supports several networks (SSIDs),
the printer may be connected to another network
(SSID).
Cannot find the printer over the
Internet
❏ Cannot connect the device containing Epson
iPrint to the Internet:
Check that the device containing Epson iPrint is
connected to the Internet. Otherwise, remote
printing is not available.
❏ The printer is not registered to the Remote Print
function
Before you can use Epson iPrint over the Internet,
register the printer that you want to use. For more
information on registering the printer, see
Remote Print in Epson iPrint" on page
Remote printing over the Internet is
not available
❏ Before you can use this function, you need to enable
Remote Print on the User Page. For more
information on making settings, see
Remote Print service" on page
❏ Port 5222 is not open:
Connecting using port 5222 may be restricted on
enterprise networks. Port 5222 needs to be open to
use the remote printing service. For more
information, contact your network administrator.
43
"Enable
30.
"4. Setting the
16.